Frequently Asked Questions
Yes, at American Swords LLC, we strive to ensure that the product you receive matches the images shown on our website. However, there may be slight variations in color or details due to differences in screen settings or handcrafted aspects of certain products. If you have any specific questions about a product, feel free to contact us before purchasing.
You can view your sales receipt in a few easy steps:
Check Your Email: After making a purchase, a sales receipt is automatically sent to the email address associated with your order. Please check your inbox and spam/junk folder.
Log into Your Account: If you have a registered account with us, log in and go to the "Order History" or "Purchase History" section. Here, you can view and download receipts for past orders.
Contact Customer Support: If you cannot find your receipt, reach out to our customer support team, and we’ll be happy to resend it.
Yes, we often restock popular items that are temporarily out of stock. To find out if a specific item will be restocked, you can:
Sign Up for Notifications: On the product page, select “Notify Me” or “Email Me When Available” to receive an email alert when the item is back in stock.
Contact Customer Support: Reach out to our team for information on anticipated restock dates or alternatives.
Restock availability may vary, so we recommend checking back frequently or signing up for notifications to get updates!
American Swords LLC offers shipping to a wide range of locations. You can:
Domestic Shipping: We ship to all states within the United States. Please enter your zip code at checkout to confirm availability and shipping options.
International Shipping: For certain products, we offer international shipping. Availability and rates depend on the destination country.
If you have any questions about shipping to a specific location, feel free to contact our customer support team for assistance.
